Patient instructions
Patient instructions and appointments
Planning your appointment
After receiving the referral from your GP, our assistant aims to contact you within two working days to arrange an appointment. If you have not heard from us within that period, contact us:
- Telephone: (+31) 10 254 28 25
- Mobile: (+31) 6 2066 5465
- WhatsApp: (+31) 6 3405 1370
- Email: info@fa-mc.nl
Changing or cancelling an appointment
If you cannot attend, let us know as soon as possible by telephone or email. Please contact us at least 24 hours before the appointment whenever possible, so we can arrange another time and offer the slot to another patient.
What to bring
- Valid identity document: such as a passport, identity card, Dutch driving licence or residence permit.
- Current medication overview: ask your pharmacy for an up-to-date medication list (AMO) or bring your medicines.
- Health-insurance card or documents: bring the current information for your appointment.
On arrival
Unless we have given you different instructions, you may take a seat in the waiting room when you arrive. We look forward to welcoming you to F&A Medical Center.
How to reach us
By car:
- Take exit 16 Capelle aan den IJssel towards the S109.
- Follow signs for Rotterdam-Zevenkamp / Rotterdam-Ommoord.
- Continue via President Rooseveltweg and Molenlaan towards Weissenbruchlaan in Hillegersberg-Schiebroek.
- Follow Capelseweg, Terbregseweg, Prinses Irenebrug and Molenlaan.
- At the roundabout, take the third exit onto Burgemeester F.H. van Kempensingel and continue to Weissenbruchlaan. The center is on your right.
Public transport: From Rotterdam Centraal, take tram 4 towards Molenlaan and get off at Bergse Dorpsstraat. F&A Medical Center is about a one-minute walk away.
Weissenbruchlaan 148, 3054 LS Rotterdam
Parking: Paid parking is available in front of the center. Free parking may be available farther along Weissenbruchlaan after Sterkkade. Always check current street signs and local parking rules.